At La Belle, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help with a smooth and simple return or exchange process.
Eligibility for Return or Exchange
You may request a return or exchange if:
- The item is unused, unwashed, and in its original packaging.
- The request is made within 7 days of receiving your order.
- The product has a manufacturing defect, incorrect size, or is not as described.
Please note: Customized or personalized items (e.g., items with school logos or name tags) are not eligible for return, unless damaged or defective.
How to Request a Return
- Contact our support team via email or WhatsApp within 7 days of delivery.
- Provide your order number and a clear photo of the item (if defective or incorrect).
- Our team will review your request and guide you through the return/exchange process.
Exchange Process
If your item qualifies for an exchange:
- We’ll arrange a pickup (if available) or ask you to send the item back.
- Once we receive and inspect the returned item, we’ll dispatch the replacement.
Refunds
Refunds are issued only:
- If the item is out of stock and cannot be replaced.
- If the return is approved and no exchange is required.
Refunds will be processed via the original payment method and may take 5–7 working days.
Important Notes
- Items must be returned in original, resellable condition.
- Return shipping charges may apply unless the return is due to our error.
- Returns sent without prior approval may not be accepted.
Need Help?
If you have any questions about returns or exchanges, feel free to contact us:
Email: la.belle.uniform.centre@live.com
Phone: 0331 3787886
Address: Al Abbas Heights, main Wadhu Wah Road, opposite Faisal Bank, Qasimabad, Hyderabad, Pakistan